2013 New York City Social Business Regional Conference

Get Social. Do Business. Social technologies are helping people connect, communicate and share information. From marketing and sales to product and service innovation, social is changing how business gets done. Transform the way you delight your customers and engage your employees to drive cost savings, increase revenue, and gain competitive advantage.

Create an exceptional customer experience

• Achieve 5% reduction of customer defection rates and increased profits by 68%
• Improve market exposure to new audiences by 100%
• Use social approaches to bring products to market in record time and increase margins by up to 60%

Create a smarter workforce

• Achieve a 45% reduction in skills development time by addressing knowledge gaps with the right training at the right time
• Learn why top performing companies are almost 6x more likely to use an analytic approach over intuition in decision-making and how to make the shift
• Create a culture of continuous innovation and increase productivity by up to 25%