Insights Blog

On Digital Transformation and Knowledge Management

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Posted by TallyFox on 13 October 2016
In business, technology is used to facilitate everyday tasks, organise data or automate processes, but people are the ones who make success happen. However, in IT, the focus of the software development process has been placed on technology capabilities, not the needs and abilities of end users. The complexity of software systems has come to a point where the tools seem to be too complicated and difficult to operate. They cease to support the users in their work and become a waste of money, rather than a sound investment. The market urges organisations to explore new technologies, and they do so, by constantly adapting to new tools which arise from technological discoveries and...
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Posted by TallyFox on 07 October 2016
Dr Dixon is one of the early thought leaders in the Knowledge Management field.  Her book, Common Knowledge, which was based on a research study of how fifteen of the most successful companies were leveraging their knowledge gets to the heart of one of the most difficult questions in knowledge transfer: “What makes a system work efficiently in one organisation but fail miserably in another?”. This has set a path for her work as her consulting company conducts in-depth assessments of knowledge sharing efforts within organisations.  If you asked her, she would simply say that her work is dealing with the human side of Knowledge Management, always interested in bringing people...

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